Privacy Policy
Effective Date: 1 January 2025
Introduction
Revival FM SA, its subsidiaries, and affiliates (collectively, “Revival FM SA” or “we”) are committed to protecting the privacy of our users, customers, and partners. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect personal data when you use our website, directory, and listing services, radio, marketing, and advertising services, or interact with us in any other way.
Scope
This Policy applies to all personal data collected by Revival FM SA, including but not limited to:
- Users of our website, directory, and listing services
- Customers and clients of our radio, marketing, and advertising services
- Partners and suppliers
- Individuals who contact us through our website, email, or phone
Personal Data We Collect
We collect the following types of personal data:
- Contact Information: name, email address, phone number, physical address
- Directory and Listing Information: business name, description, contact information, location
- Radio, Marketing, and Advertising Information: advertising preferences, marketing data, radio show preferences
- Website Usage Data: IP address, browser type, device type, operating system, page views, clicks
- Cookie Data: cookies, pixel tags, and other tracking technologies
- Comment and Review Data: comments, reviews, ratings
How We Collect Personal Data
We collect personal data through:
- Website Forms: contact forms, directory and listing forms, advertising forms
- Cookies and Tracking Technologies: cookies, pixel tags, and other tracking technologies
- Third-Party Services: social media platforms, analytics services, advertising services
- Direct Interactions: phone calls, emails, meetings
Purposes of Processing Personal Data
We process personal data for the following purposes:
- Providing Services: directory and listing services, radio, marketing, and advertising services
- Improving Services: analytics, research, and development
- Communication: responding to inquiries, sending newsletters, promotional materials
- Security and Compliance: detecting and preventing fraud, ensuring compliance with laws and regulations
Sharing Personal Data
We share personal data with:
- Subsidiaries and Affiliates: Revival FM SA group of companies
- Service Providers: website hosting, analytics services, advertising services
- Partners and Suppliers: business partners, suppliers, and contractors
- Regulatory Authorities: as required by law or regulation
Retention of Personal Data
We retain personal data for as long as necessary to achieve the purposes for which it was collected, unless a longer retention period is required by law or regulation.
Your Rights
You have the following rights:
- Access: request access to your personal data
- Rectification: request correction of inaccurate or incomplete personal data
- Erasure: request deletion of personal data
- Restriction: request restriction of processing personal data
- Objection: object to processing personal data
- Portability: request transfer of personal data to another controller
Exercising Your Rights
To exercise your rights, please contact us at hello@revivalfmsa.co.za. We will respond to your request within a reasonable timeframe, but no later than 30 days.
Security Measures
We implement reasonable security measures to protect personal data, including:
- Encryption: encrypting personal data in transit and at rest
- Firewalls: using firewalls to protect against unauthorized access
- Access Controls: implementing access controls to limit access to personal data
- Training: training employees on data protection and security
Data Breach Procedures
In the event of a data breach, we will:
- Notify: notify affected individuals and regulatory authorities as required by law
- Investigate: investigate the breach and take steps to prevent future breaches
- Mitigate: take steps to mitigate the effects of the breach
Third-Party Services
We use third-party services, including:
- Google Analytics: analytics services
- Social Media Platforms: social media platforms
- Advertising Services: advertising services
Automated Decision Making and Profiling
We do not engage in automated decision making or profiling that has a significant impact on individuals.
Industry Regulatory Disclosure Requirements
We comply with industry regulatory disclosure requirements, including:
- POPIA: Protection of Personal Information Act (South Africa)
Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal data from children under the age of 18.
Changes to this Policy
We may update this Policy from time to time. Changes will be effective upon posting on our website.
Contact Us
If you have any questions or concerns about this Policy, please contact us at hello@revivalfmsa.co.za.
Last Updated
This Policy was last updated on 1 January 2025.
Governing Law
This Policy shall be governed by and construed in accordance with the laws of South Africa.
Dispute Resolution
Any disputes arising out of or in connection with this Policy shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa.
Entire Agreement
This Policy constitutes the entire agreement between you and Revival FM SA regarding the collection, use, and disclosure of personal data.
Severability
If any provision of this Policy is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver
No waiver of any provision of this Policy shall be effective unless in writing and signed by both parties.
Assignment
Revival FM SA may assign this Policy to any successor or assignee.
Notices
Any notices required or permitted to be given under this Policy shall be in writing and shall be delivered personally, sent by certified mail, or sent by email.
Definitions
For the purposes of this Policy, the following definitions shall apply:
- Personal Data: any information relating to an identifiable natural person
- Processing: any operation or set of operations performed on personal data
- Controller: the natural or legal person who determines the purposes and means of processing personal data
- Processor: the natural or legal person who processes personal data on behalf of the controller
Appendix A: Cookie Policy
We use cookies and other tracking technologies to collect personal data. Cookies are small text files that are stored on your device when you visit our website. We use cookies to:
- Improve Website Functionality: cookies help us to improve the functionality of our website
- Analyze Website Usage: cookies help us to analyze how users use our website
- Target Advertising: cookies help us to target advertising to users
You can manage cookies by:
- Enabling or Disabling Cookies: you can enable or disable cookies in your browser settings
- Deleting Cookies: you can delete cookies from your browser
Appendix B: Directory and Listing Terms and Conditions
By using our directory and listing services, you agree to the following terms and conditions:
- Accuracy of Information: you warrant that the information you provide is accurate and up-to-date
- Intellectual Property: you warrant that you have the necessary intellectual property rights to use any images, logos, or other materials you provide
- Indemnification: you agree to indemnify and hold harmless Revival FM SA against any claims, damages, or losses arising out of or in connection with your use of our directory and listing services
Appendix C: Radio, Marketing, and Advertising Terms and Conditions
By using our radio, marketing, and advertising services, you agree to the following terms and conditions:
Indemnification: you agree to indemnify and hold harmless Revival FM SA against any claims, damages, or losses arising out of or in connection with your use of our radio, marketing, and advertising services
Accuracy of Information: you warrant that the information you provide is accurate and up-to-date
Intellectual Property: you warrant that you have the necessary intellectual property rights to use any images, logos, or other materials you provide.
Appendix D: Social Media Terms and Conditions
By using our social media services, you agree to the following terms and conditions:
- Accuracy of Information: you warrant that the information you provide is accurate and up-to-date
- Intellectual Property: you warrant that you have the necessary intellectual property rights to use any images, logos, or other materials you provide
- Indemnification: you agree to indemnify and hold harmless Revival FM SA against any claims, damages, or losses arising out of or in connection with your use of our social media services
Appendix E: Website Terms and Conditions
By using our website, you agree to the following terms and conditions:
- Accuracy of Information: you warrant that the information you provide is accurate and up-to-date
- Intellectual Property: you warrant that you have the necessary intellectual property rights to use any images, logos, or other materials you provide
- Indemnification: you agree to indemnify and hold harmless Revival FM SA against any claims, damages, or losses arising out of or in connection with your use of our website
Appendix F: Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee the implementation of this Policy and to ensure compliance with applicable data protection laws and regulations. The DPO can be contacted at hello@revivalfmsa.co.za.
Appendix G: Complaints Procedure
If you have a complaint about the way we handle your personal data, you can contact our DPO at [insert contact information]. We will investigate your complaint and respond to you within a reasonable timeframe.
Appendix H: Changes to this Policy
We may update this Policy from time to time. Changes will be effective upon posting on our website. We will notify you of any changes to this Policy by posting a notice on our website.
Appendix I: Governing Law
This Policy shall be governed by and construed in accordance with the laws of South Africa.
Appendix J: Dispute Resolution
Any disputes arising out of or in connection with this Policy shall be resolved through binding arbitration in accordance with the rules of the Arbitration Foundation of Southern Africa.
Appendix K: Entire Agreement
This Policy constitutes the entire agreement between you and Revival FM SA regarding the collection, use, and disclosure of personal data.
Appendix L: Severability
If any provision of this Policy is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Appendix M: Waiver
No waiver of any provision of this Policy shall be effective unless in writing and signed by both parties.
Appendix N: Assignment
Revival FM SA may assign this Policy to any successor or assignee.
Appendix O: Notices
Any notices required or permitted to be given under this Policy shall be in writing and shall be delivered personally, sent by certified mail, or sent by email.
Appendix P: Definitions
For the purposes of this Policy, the following definitions shall apply:
- Personal Data: any information relating to an identifiable natural person
- Processing: any operation or set of operations performed on personal data
- Controller: the natural or legal person who determines the purposes and means of processing personal data
- Processor: the natural or legal person who processes personal data on behalf of the controller
Appendix Q: POPIA Compliance
We comply with the Protection of Personal Information Act (POPIA) and have implemented measures to ensure that we process personal data in accordance with the principles of POPIA.
Appendix R: GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) and have implemented measures to ensure that we process personal data in accordance with the principles of GDPR.
Appendix S: Data Subject Rights
You have the right to:
- Access: request access to your personal data
- Rectification: request correction of inaccurate or incomplete personal data
- Erasure: request deletion of personal data
- Restriction: request restriction of processing personal data
- Objection: object to processing personal data
- Portability: request transfer of personal data to another controller
Appendix T: Data Breach Notification
In the event of a data breach, we will notify you and the relevant regulatory authorities as required by law.
Appendix U: Security Measures
We have implemented reasonable security measures to protect personal data, including:
- Encryption: encrypting personal data in transit and at rest
- Firewalls: using firewalls to protect against unauthorized access
- Access Controls: implementing access controls to limit access to personal data
- Training: training employees on data protection and security
Appendix V: Third-Party Services
We use third-party services, including:
- Google Analytics: analytics services
- Social Media Platforms: social media platforms
- Advertising Services: advertising services
Appendix W: Automated Decision Making and Profiling
We do not engage in automated decision making or profiling that has a significant impact on individuals.
Appendix X: Industry Regulatory Disclosure Requirements
We comply with industry regulatory disclosure requirements, including:
- POPIA: Protection of Personal Information Act (South Africa)
- GDPR: General Data Protection Regulation (European Union)
Appendix Y: Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal data from children under the age of 18.
Appendix Z: Contact Us
If you have any questions or concerns about this Policy, please contact us at hello@revivalfmsa.co.za.